Frequently Asked Questions

What is the status of my order?

You can check your order here: https://saenterprise.com.bd/order-tracking/

How long does it take to ship my order?

Delivery Within 3 to 30 Days After Confirmation of Purchase Order

Do you have physical stores?

Yes we have office with products samples at 59/1 Bcc Road, Nawabpur, Wari, Dhaka-1203. And store at 163 Kaptan Bazar City Corporation Market, Nawabpur, Wari, Dhaka-1203.

Is there a warranty?

Warranty is variable for various products. Some products has 6 months and some are 1 year warranty.

Do you accept returns?

Yes we accept return as our return policy.

See details here: https://saenterprise.com.bd/terms-conditions/

Will I pay taxes for online purchase?

Yes, Value Added Tax (VAT) is 7.5% for safety products.

What payment methods do you accept?

Bank Deposit or transfer, Digital wallet/ Merchant Wallet.

See details here: https://saenterprise.com.bd/payment-methods/